Delivery times
COLISSIMO FRANCE - free
- 2-4 working days
COLISSIMO EUROPE - €7,92
- Delivery : 5-7 days
- Zone : Belgium, Germany, United Kingdom, Luxembourg, Ireland, Austria, Portugal,...
COLISSIMO INTERNATIONAL - €17,92
- Delivery : 10-15 days
- Zone : United States, Australia, Canada, Japan, Hong-Kong, Kenya,..
The delivery costs are automatically calculated at the time of the validation of your order. The amount depends on the products of your order, the delivery zone and the chosen service.
When your package is sent, a confirmation email is sent to you containing your tracking number.
You can follow the progress of your delivery on the laposte.fr website with this number.
Customs fees and other taxes in the country of arrival are the responsibility of the recipient.
Any defect or delay in delivery exceeding 8 working days must be reported to our customer service by email at this address: customercare@el-faraon.com.
It is the responsibility of the recipient to verify the conformity of the goods at the time of delivery and to indicate any anomalies noted (open package, damaged product,...) to be transmitted to our customer service by email.